Support
You&Me · Last updated: August 14, 2026
Something broken, confusing, or missing? Write to kellerdimka@gmail.com. The app is made by one person, so replies are not instant — but every message is read and answered.
It helps a lot if you include your iOS version, your device model, and what you did right before the problem appeared.
Frequently asked
How do I sign in?
Through Sign in with Apple, which is the only sign-in method. There is no password to create or remember. If you choose to hide your email, Apple's private relay address is used and everything works the same.
How do I connect with my partner?
One of you generates a six-character invitation code in the app and passes it to the other by any means you like. The other enters it. The code is valid for 15 minutes and can be used only once — if it expires, simply generate a new one.
Can I use the app alone?
Yes, entirely. Your space is created the moment you sign in, and every section works before a partner joins. When someone does join later, the records you already created move into the shared space with you — nothing is lost.
Does it work without an internet connection?
Yes. Your data is cached on the device, and files you have added are stored locally, so they open offline. Changes you make offline are sent up as soon as you are back online.
Why can the files section ask for Face ID?
Because a shared phone is the usual way private things get seen by accident. The lock is checked by iOS, and the section also hides itself in the app switcher so nothing shows in a screenshot of your open apps. It is off by default and you can turn it on or off in the settings.
My partner does not see what I added
Changes sync when the device is online. Check that both of you are connected and that you are actually linked as a pair — the Couple settings screen shows the current state. If it is still wrong after a minute online, write to us.
How do I delete my account?
Go to Us → Couple settings → Delete account. What exactly gets removed is described on the account deletion page.
Does it cost anything?
Everything the app does today stays free, and there are no ads. Newer features are gathered under Premium, which is paid for separately on this site — payments inside the App Store are not available in Russia. Premium covers both partners: one payment opens it for the pair.
Privacy
How data is stored and who can see it is described in the Privacy Policy.